• Micha Veen

What Non-Digital Supply Chain Innovation Trends will continue to evolve in 2019?


99.9% of the supply chain articles focus on the Digital Supply Chain Trends for 2019. And although we recognise that technology and digital has an evolving important role to play in Supply Chain Management, we have seen in 2018 how organisations have taken a pure technology-first approach to Supply Chain Management, instead of a far more effective process- or people-first approach. This has resulted in organisations either avoiding the people or process aspects of the improvements or simply introducing another non-integrated Supply Chain Solution which doesn’t fully integrate with other organisational technologies or partner technologies, further reducing the organisation’s effectiveness...

The supply chain organisations that have been successful in 2018 and continue to be successful in 2019 have looked beyond technology and introduced a number of the following new innovative supply chain concepts:

  • Customer-centricity: putting their customer at the heart of their business, introducing customer segmentation and building their end-to-end supply chain model (incl. partner models) to meet the continuous evolving customer demands. Effective organisations have introduced customer-centricity with different “customer tiers”, pricing models and service-offerings,

  • Supply Chain Segmentation: This is not a new concept, however the execution of such a model has evolved in 2018, supporting further tailoring to the various specific customer demands, incl. small batch manufacturing, partner-organisational delivery effectiveness (partnering with similar businesses to create a cross-organisational transport scheduling and route optimisation model) and many other elements,

  • Customer and Product Profitability: a small number of leading Food & Beverage organisations have transitioned from the traditional revenue-based towards a profitability-based growth focus, supporting a far more sustainable growth model, incl. “removing” non-profitable customers and products, introducing value-add supply chain services to increase customer profit, etc.

  • (Digital) Twin: a known concept in the digital era, this concept has also been adopted in the non-digital environment. Through the creation of parallel process and business solutions leading supply chain organisations have been able to “test-and-try” new markets, products, organisational models (internal and external) and verify/ validate target metrics. Although this model is gaining momentum in the digital space, we have used this model many times in non-digital space. Through introducing Proof-of-Concepts, we have seen how twining has gained enormous benefits across the physical supply chain model,

  • Smart Spaces: A smart space is a physical (or digital) environment in which people, process and technology interact in increasingly open, connected, coordinated and intelligent ecosystems. In 2018 we have worked with our clients and their supply chain partners to share innovative business solutions, behaviours, etc. across the verticals to increase the speed of the delivery through the supply chain to continuously exceed their consumer expectations.

These 5 Non-Digital Supply Chain Management concepts are just a small selection of Supply Chain Innovations through which Unique Excellence has closely collaborated with its clients to look beyond the Digital Supply Chain, and introduce unprecedented impact across their Non-Digital Supply Chain Operations...

For more information contact us to understand how we are able to deliver these and many more Supply Chain Innovations in 2019!

#SupplyChainInnovation #UniqueExcellence #OperationalInnovation #CustomerCentricSupplyChainManagement #SmartSpaces #SupplyChainPartnerships #OperationalExcellence

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